Description

Job Description
Job Summary

Develop, design and implement in-person and virtual events and programs to engage alumnae and donors of Smith College. Working closely with the Director of Events, be a key partner in developing and executing the strategy of the events program and integrate best practices with current trends in alumnae engagement, guest and donor experience, and events management. Act as part of a team responsible for a strategic alumnae and donor relations program that promotes innovative and global alumnae engagement, inspires philanthropic commitments and ensures outstanding donor and alumnae volunteer stewardship.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

#ALMDEV#

Essential Functions

Event Development (25%):

Collaboratively develop events and programs for alumnae and donors, including special interest programming, annual conferences, and regional and international events to promote alumnae engagement and the college’s priorities and programmatic initiatives at the regional, local, and campus levels.
Collaborate with Alumnae Relations and Development colleagues, as well as multiple event leads across campus for different events.
Coordinate in an efficient and timely manner with other offices (President’s, Events Management Office, President’s House staff, etc.) and individuals on campus who participate in and produce Smith events.
Identify and work with faculty, alumnae and staff who will be asked to participate as lecturers, discussants and play other significant roles in the programs.
Serve as the primary contact for these participants, providing orientation, training materials and support.

Event Facilitation (70%):

Use CRM event management software to manage invitation and guest lists for all events; produce event registration sites; create and send invitation, reminder, and follow-up emails; and create attendee reports.
Provide oversight and staffing for and at events.
Serve as on-camera Zoom “host” and technical lead on virtual events.
Work with on-campus service providing departments and outside vendors concerning the provision of services for events, including audio visual services, negotiating prices, executing contracts, hotel and travel accommodations, and overseeing activities to ensure that the services are fulfilled.
Provide advance set-up for events.
Prepare event briefings. Use Zoom video conferencing software to execute virtual events and webinars. Support colleagues with program development and technical support.
Communicate with faculty and administrators regarding their participation in and/or attendance at events, and coordinate schedules and travel accordingly.
Coordinate with volunteers who may be acting as hosts or are involved in the planning and preparation of an event.
Work with Alumnae Relations and Development and College Relations colleagues to oversee the production of event-related collateral materials such as invitations, programs, signage, scripts, and other graphic material to enhance event goals.

Other Functions (5%):

Participate in team meetings, task forces and committees as required. Back up other staff needs as necessary. Perform related duties as required.

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Requirements

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses):

Bachelor’s degree, minimum of 5 years of relevant experience or the equivalent combination of education and/or experience.
Experience working with individuals from diverse backgrounds.

Preferred Qualifications:

Experience in development and/or higher education organizations is preferred.

Skills:

Experience with project management and event planning/implementation. Excellent verbal and written communication skills.
Excellent computer skills and organizational skills.
Must be proficient with technology and willing to learn emerging technologies as necessary. Proficient use of Microsoft Office suite, Google Suite, CRM systems, and video conferencing.
Experience with Salesforce and Zoom a plus.
Excellent customer service while interacting effectively with a diverse population.
Must be able to maintain confidentiality, work under pressure and be flexible. Must possess strong organizational skills, attention to detail, be able to prioritize work effectively, take initiative and solve problems.
Action-oriented, flexible, and innovative.
Able to function as a team player in a fast-paced and results-driven environment. Ability to interact and work effectively and collaboratively across a complex organization and with a wide range of constituencies.
Must demonstrate excellent judgement and be able to represent the college appropriately.

Additional Information:

This role involves occasional travel and occasional night and weekend work.

#ALMDEV#