University of Pittsburgh
Pittsburgh, Pennsylvania, United States
(on-site)
Posted
4 days ago
Salary
$16.50 - $16.50
Salary - Type
Hourly Wage
Job Function
Other
Description
Customer Care Specialist (Overnight)
Business, Hospitality and Auxiliary Services is seeking a temporary Customer Care Specialist to assist in providing direct customer service and support to Panther Central.
Duties associated with this position include but are not limited to:
- Serve as first point of contact to public via front counter (assist with questions, form completion, card production, etc.) online chat and telephone
- Assist with administrative functions as required and/or requested.
- Responsible for data entry, data queries, and updating data in all applicable University systems.
- Explain policies and procedures of housing, dining services, and ID card to students, parents, faculty, staff and other visitors
- Responsible for monitoring and reporting problems regarding lobby area to appropriate staff.
- Other duties as assigned.
A High School Diploma or GED is required for this position and a Bachelor's degree is Preferred.
Department: Panther Central
Campus: Pittsburgh
Minimum Education Level Required: High School Diploma/GED
Minimum Years of Experience Required: 2
Work Schedule: Sunday - Thursday 11pm-7am
Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.
Requested Pay Rate: 16.50
Visa Sponsorship Provided:
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: Not Applicable
Required Documents: Resume, Cover Letter
PI279236123
Job ID: 80935212