Description

Posting Details

Posting Number

S14832P

Working Title

Digital Experience Officer

Department

Franklin-Deans Dev & Alumni

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units.

College/Unit/Department website

https://franklin.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

M-F, 8am-5pm; Evening or Weekend work may be required.

Advertised Salary

Commensurate with experience

Posting Date

03/06/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

04/01/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title

Annual Giving Officer I

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

Position Summary

The Digital Experience Officer ( DXO ) is a frontline fundraiser responsible for cultivating, soliciting, and stewarding a large portfolio of donors through personalized digital engagement. This role focuses on building lasting relationships and enhancing donor experiences to drive philanthropic support for Franklin College of Arts and Sciences.

Key responsibilities of the job include donor engagement by managing a portfolio of donors giving up to $25,000 through one-on-one virtual meetings and tailored communication; fundraising strategy by developing personalized approaches to increase donor retention, upgrade giving levels, and identify referrals for major gift prospects; collaboration by partnering with division colleagues to align donor interests with university priorities and create meaningful engagement opportunities; and impact communication by sharing compelling stories and updates that demonstrate the value and impact of philanthropy across Franklin.

The ideal incumbent should be passionate about UGA's mission and able to articulate its goals with enthusiasm, possess strong skills in relationship-building and digital communication, and demonstrate strategic thinking with a donor-centric mindset and a commitment to long-term engagement.

Knowledge, Skills, Abilities and/or Competencies

• Strong analytical and data analytical skills.
• Strong oral and written communication skills.
• Detail-oriented.
• Strong organizational and analytical skills.
• Ability to handle confidential and sensitive information in accordance with established policies and privacy standards.
• Ability to work on multiple projects simultaneously under strict deadlines.
• Word processing, spreadsheet, and database skills in Windows environment.
• Able to work independently and in a team.

Physical Demands

• Lifting small boxes (5-10lbs).
• Work at a computer station for up to 8 hours per day.
• Driving as needed to perform job duties.

Is driving a responsibility of this position?

Yes

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

Yes

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Pipeline development:

• Identify, cultivate, and solicit leadership annual giving donors through email, phone, and virtual meetings.
• Leverage development tools to solicit, renew, and upgrade annual donor support up to $25,000.
• Collaborate with colleagues across the Franklin development team to align donors' philanthropic interests with various priorities across campus.
• Enter mid-level giving ($25,000 - $49,999) and major gift referrals, as appropriate,
• Responsible for achieving all annual fundraising and performance goals.

Percentage of time

45

Duties/Responsibilities

Stewardship:

• Execute quarterly touchpoints to steward recent leadership, annual giving donors, and those with an open pledge to maintain relationships and set donors up for future solicitations.
• Collaborate with donor relations and stewardship and other colleagues across DAR to streamline outreach and ensure the utilization of stewardship best practices.

Percentage of time

25

Duties/Responsibilities

Engagement and content creation:

• Collaborate closely with development colleagues across Franklin and UGA to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
• Engage with leadership, annual giving donors, and prospects by sharing relevant content and communications.
• Collaborate with other Franklin annual giving personnel and the college's communications office to tailor modern marketing tactics for leadership annual giving donors.

Percentage of time

25

Duties/Responsibilities

Engagement and content creation:

• Collaborate closely with development colleagues across Franklin and UGA to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
• Engage with leadership, annual giving donors, and prospects by sharing relevant content and communications.
• Collaborate with other Franklin annual giving personnel and the college's communications office to tailor modern marketing tactics for leadership annual giving donors.

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Shirley Allen

Recruitment Contact Email

shallen@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents