Description

External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday - Friday, 8:00AM - 5:00PM
Flexibility may be needed at times.
Advertised Salary Commensurate with experience Posting Date 11/26/2025 Open until filled Yes Closing Date Proposed Starting Date 02/01/2026 Special Instructions to Applicants
The application packet should include a cover letter detailing how the applicant's credentials and experience meet the needs, responsibilities, and qualifications for the position, a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant).
Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Admissions Counselor I FLSA Exempt FTE 1.00 Minimum Qualifications
Bachelor's degree in a related field or equivalent
Preferred Qualifications Position Summary
The primary function of the Enrollment Management Assistant is to oversee the essential communications for the Office of Admissions. This includes but is not limited to answering phones, responding to emails, providing excellent customer service and building relationships with stakeholders and prospective applicants, demonstrating exceptional verbal and written communication skills, and supporting admissions and enrollment processes. This position is responsible for event coordination, supporting key admissions processes, and overseeing essential administrative duties of the office.
Knowledge, Skills, Abilities and/or Competencies

• Excellent customer service and communications skills.
• Ability to communicate effectively, both orally and in writing, including public speaking skills.
• Ability to work as part of a team, work independently, and maintain confidentiality.
• Possess strong attention to detail and time management skills.
• Exceptional organizational skills.
• Ability to exercise interpersonal skills in establishing and maintaining effective working relations with peers, external contacts, faculty and staff across all levels of the university.

Physical Demands
Standard office environment with majority of work at a desk/computer.
Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Prospective Student Engagement:

• Serve as a primary point of contact for applicant inquiries, providing guidance on admissions, interviews and enrollment management, working with applicants throughout the admissions process.
• Manage communications during the application process, including email, phone, and in-person interactions with applicants, admitted students, and other stakeholders.
• Review student records, input data, and generate letters and/or lists utilizing the student database. Application review, event coordination, and building relationships with students and stakeholders to meet enrollment goals.
• Follow up with students to verify any application issues, including discrepancies or missing information.
• Support event logistics and coordination.
• Represent the School of Medicine at events as needed.

Percentage of time 60 Duties/Responsibilities
Operations & Staff Support:

• Facilitate interview training process.
• Assist with admissions systems, purchasing, printing, mailings, reimbursements, and other office operations.
• Serves on departmental or university committees as requested and participates in special assignments or short-term projects as needed.
• Support broader admissions office priorities as assigned.
• Oversee general operations of the office.

Percentage of time 30 Duties/Responsibilities
Data, Reporting & Strategic Support:

• Collect, analyze, and report on admissions and recruitment data to inform enrollment planning and scholarship decisions.
• Process and manage admissions transactions for applicants.
• Manage admissions database systems.
• Work with UGA Information Technology Outreach Services (ITOS) to maintain and update admissions database.
• Maintain admissions reports and data.
• Support the development and execution of strategic recruitment initiatives.
• Provide updates on a regular basis to supervisor and other members of the enrollment leadership team on the status of applicants, recruiting efforts, and semester forecasting.

Percentage of time 10

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Wendy Gilfedder Recruitment Contact Email somhr@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents