Description

The Associate Director for Graduate Admission is a strategic student-centered member of the Ithaca College
Office of Admission, providing leadership for graduate recruitment, admission, and enrollment strategy. This role
manages key components of the graduate admission lifecycle and works closely with academic departments,
faculty, and enrollment leadership to deliver a responsive, engaging, and inclusive experience for prospective
students.

The Associate Director is accountable for advancing graduate enrollment priorities and outcomes
through targeted outreach, application review, relationship building, data-informed decision making, and
collaborative campus partnerships. This position offers the opportunity to help shape the future of Ithaca College
graduate enrollment while building expertise in graduate admission and enrollment management.

SUPERVISION

This position reports to the Executive Director of Admission within Admission with a dotted-line reporting
relationship to the Associate Provost for Graduate and Professional Studies. The Associate Director provides direct
supervision to professional staff supporting graduate admission, ensuring alignment with enrollment priorities and
service standards.

KEY RESPONSIBILITIES

Duties may include, but are not limited to, the following.

Recruitment and Outreach

• Direct recruitment, admission, and enrollment activities for assigned graduate programs, populations, or
  regions.
• Develop and implement student-centered outreach and engagement strategies to build awareness and
  interest in Ithaca College graduate programs.
• Plan and execute recruitment initiatives such as open houses, webinars, information sessions, receptions,
  and campus visits in collaboration with faculty and campus partners.
• Represent Ithaca College at recruitment events, fairs, and partner programs, both on and off campus.
• Prepare and deliver presentations to prospective students, faculty, campus partners, and external
  audiences both in-person and virtual formats.

Admission Operations and Application Review

• Direct and manage the graduate application review process using Slate and centralized application
  services.
• Serve as a primary point of contact for prospective students throughout the admission process, providing
  timely, accurate, and individualized guidance.
• Collaborate with program faculty and academic leadership to support timely and consistent admission
  decisions and maintain consistency, equity, and policy adherence across programs.
• Maintain working knowledge of graduate admission policies, procedures, and best practices.

Collaboration and Campus Partnerships

• Serve as primary graduate admission liaison to faculty, academic departments, and campus offices to
  support graduate enrollment goals.
• Partner with Marketing and Communications to develop and implement targeted recruitment messaging,
  communication plans and follow-up strategies.
• Maintain effective relationships with external partners and vendors to ensure a seamless experience for
  prospective students.
• Lead in cross-functional projects and initiatives that support the continued growth and effectiveness of
  graduate admission efforts.

Strategic Visioning and Planning Responsibilities

• Use data, reporting, and assessment tools to evaluate the effectiveness of recruitment and enrollment
  initiatives and advise faculty and administrators on enrollment trends and implications.
• Maintain documentation, prepare reports, provide analysis, and translate institutional priorities into
  graduate admission initiatives.
• Use technology and institutional systems to improve efficiency, support recruitment and decision making.

Community and Inclusion

• Demonstrate and model a commitment to multicultural awareness, inclusion, and respectful engagement.
• Contribute to creating an environment that is flexible, collaborative, inclusive, and supportive of a diverse
  campus community.
• Interact with students, families, staff, faculty, and visitors in a professional, civil, and inclusive manner.

Professional Standards

• Execute responsibilities in alignment with the service philosophy and student-centered orientation of the
  Office of Admission.

Requirements

QUALIFICATIONS

Bachelor’s degree and five years of admission or related experience, or a combination of education and
experience.
Excellent interpersonal, verbal, and written communication skills.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Demonstrated ability to work effectively with a diverse population and provide a high level of customer service.
Proficiency with standard office software (e.g. Microsoft Office Suite) and the ability to learn additional software
systems.
Ability to use data to inform decisions, assess outcomes, and identify opportunities for improvement.
Knowledge of higher education, graduate enrollment and prospective student markets.
Ability to work independently and collaboratively in a team environment.
Flexibility to work evening and weekend hours during peak admission cycles.
Ability to travel and possession of, or ability to obtain, a valid New York State driver’s license and the approval to
operate a college vehicle are required.

PREFERRED QUALIFICATIONS

Experience working with graduate, adult, or professional student populations.
Experience collaborating with faculty or academic leadership in an admission or enrollment setting.
Experience planning and implementing recruitment events, presentations, or outreach initiatives.
Experience using customer relationship management (CRM) systems, preferably Technolutions Slate.