Description

Posting Details

Posting Number

S15281P

Working Title

Financial Aid Advisor

Department

VPI-Student Financial Aid

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

The Office of Student Financial Aid ( OSFA ) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.

College/Unit/Department website

https://osfa.uga.edu/

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Monday - Friday, 8:00am - 5:00pm. Some evening or weekend hours may be needed. Some travel needed.

Advertised Salary

Up To $45,000

Posting Date

06/11/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

07/06/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Financial Aid Advisor I

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

Prior experience working in student financial aid preferred

Position Summary

Assists with enrollment-related financial aid processes to ensure compliance with federal, state, and institutional regulations, including Course Program of Study ( CPOS ), enrollment reporting, and repeat coursework requirements. Answers questions for students and campus partners concerning enrollment-related financial aid processes and student financial aid. Serve as generalist/backup for other office areas during peak or exceptional times. Work detailed financial aid reports. Remain current regarding federal, state and university financial aid regulations, policies and procedures.

Knowledge, Skills, Abilities and/or Competencies

• Acute attention to detail and deadlines
• Strong organizational skills
• Ability to multitask with high levels of accuracy
• Strong customer service skills
• Excellent oral and written communication skills
• Effectively serve students and parents of varying backgrounds and experiences
• Strong computer and technology skills.

Physical Demands

Sitting for extended periods of time doing computer work. Some evening and weekend work. Some travel for outreach events off campus.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Works with students, the Office of the Registrar, and the academic advising community to ensure proper course programs for payment.
• Determines financial aid eligibility based on enrollment for financial aid applicants and prospective students.
• Ensures all area reports are processed and completed accurately and in a timely manner to ensure optimum customer service.

Percentage of time

45

Duties/Responsibilities

• Serve as office generalist and provide backup work during peak volume and/or exceptional periods when service, processing, or other administrative duties are backlogged or in high demand.
• Maintain working knowledge of processes and service in order to accurately award and revise student financial aid in accordance with relevant policies and procedures, process and work timely numerous and complex reports with discerning the necessary action(s), monitor relevant systems (e.g., BANNER , Common Origination and Disbursement ( COD ), National Student Loan Data System ( NSLDS ), College HOPE Eligibility Calculation Service ( CHECS ), etc.) for changes to students' aid eligibility and revise or cancel financial aid awards as necessary.
• Advise accurately and efficiently students and parents who call, visit, or email the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after.
• Provide assistance to students, families, and colleagues in completing financial aid processes.
• Maintain a working knowledge of relevant student information and financial aid processing systems.
• Maintain privacy and confidentiality of student and family data and information. Maintain security of student records and related information.

Percentage of time

40

Duties/Responsibilities

• Collaborate with other employees on office committees regarding policy, procedures, and training opportunities. Participate in approved professional development activities in coordination with supervisor.
• As needed, assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally.
• As needed, assist in training new employees (permanent and temporary, including interns and graduate assistants).

Percentage of time

10

Duties/Responsibilities

• Assist with office reception duties, as needed.
• Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies.
• Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public.
• Perform other duties as assigned in support of office, divisional, and institutional goals.

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Casey Emmett

Recruitment Contact Email

cemmett@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents