Description

Posting Details

Posting Number

S15086P

Working Title

Gallery Guide

Department

SRVPAA-Georgia Museum of Art

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type

External

Retirement Plan

TRS

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

40.00

Advertised Salary

$35,200-$36,500; Commensurate with Experience

Posting Date

04/30/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

06/01/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Security Guard I

FLSA

Non-Exempt

FTE

1.00

Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications

Position Summary

Gallery Guides help create a welcoming, inclusive, and engaging environment for all museum guests. Serving as the first point of contact, gallery guides provide visitors with information about museum programming and its exhibitions while ensuring an enjoyable experience. In addition to enhancing visitors' experiences, Gallery Guides work closely with the security team to help protect the museum, its staff, and visitors from potential risks, including fire, theft, and accidents. Flexibility is needed, including availability for weekend, evening, and holiday shifts.

Knowledge, Skills, Abilities and/or Competencies

• Passionate about engaging with the public.
• Open to varied viewpoints.
• Excellent verbal communication skills with the ability to be both friendly and authoritative.
• Ability to communicate effectively with individuals of varying social and cultural backgrounds.
• Ability to remain calm in stressful situations, resolving complaints with tact and courtesy, and de-escalating complex situations.
• Capable of quickly assessing and communicating complex situations to senior staff.
• Ability to represent the museum with a high level of integrity and professionalism, adhere to museum policies, and support management decisions in a positive, professional manner.
• Ability to read, understand, and follow standard operating procedures and work assignments.
• Availability to work day, evening, weekend and holiday shifts.

Physical Demands

• Remain alert for extended periods
• Stand and walk for extended periods.
• Move stanchions, fire extinguishers, and wheelchairs.
• Lift up to 25 pounds.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

No

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Warmly welcome, greet, orient, and direct visitors at the welcome desk or in the galleries.
• Be knowledgeable about and able to discuss the museum's physical layout and architectural features, including galleries, restrooms, Sculpture Garden, exits and elevator.
• Facilitate spontaneous conversation about art.
• Assist visitors with inquiries about artists and exhibitions through engaging discussions.
• Promote museum memberships, the museum shop, events, programs, tours and special events.
• Review the daily schedule of events and communicate relevant information to other staff and museum guests as needed.
• Record visitor information and attendance in database system.
• Be familiar with Friends of GMOA (membership) benefits and promote Friend benefits to museum guests.
• Be receptive to visitor feedback and perspectives.
• Maintain a clean area around visitor welcome desks and galleries, including tidying lobby and gallery areas, refilling brochure racks, and notifying maintenance as needed.
• Attend ongoing training and professional development opportunities.
• Answer and direct phone calls and answer general questions about the museum, exhibitions, and public offerings.
• When assigned to the shop, assisting customers, ringing up customers, and stocking merchandise.

Percentage of time

50

Duties/Responsibilities

• Observe visitors in the galleries and take proactive actions to prevent potential damage to artwork.
• Politely remind visitors of security concerns (no touching artwork, no food or drinks, no large bags, etc.)
• Direct visitors to place large bags and other inappropriate items in lockers or the coatroom.
• Inspect art objects, labels, and lights/furnishings for signs of change or damage.
• Report damage or changes in condition of objects to security supervisor.
• Alert security staff as needed to ensure a safe environment for artwork and visitors.
• Assist in disaster and emergency situations and with evacuation and crowd control.
• Perform other duties as assigned.

Percentage of time

50

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Adam Clark

Recruitment Contact Email

ac1979@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV

Optional Documents

1. Cover Letter