Description

Job Summary:

The Program Coordinator is responsible for facilitating study abroad and study away opportunities; advising and recruiting students; and supporting administrative operations and programs related to international and domestic travel.

Duties & Essential Job Functions:

1. Facilitates study abroad programs and study away programs through student advising and recruitment;
2. Assists domestic and international faculty-led program development and implementation to include interactions with program leaders and student participants;
3. Provides administrative support to all travelers and programs (domestic and international) through data management and process facilitation;
4. Facilitates student registration and tracking of admission and enrollment data.
5. Facilitates contracting, invoice payment, and program leader reimbursement processes for short-term programs.
6. Supports office communication and marketing efforts.
7. Provides support with processes administered through web-based platforms and technology solutions.
8. Perform site visits, orientations, and other program-related activities at domestic and international locations.
9. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor's degree and 3 years relevant work experience in international programs or in a higher education environment with responsibilities in program development or program administration

OR

• Master's degree and 1 year relevant work experience in international programs or in a higher education environment with responsibilities in program development or program administration

Preferred Education & Experience:

• Doctorate degree in higher education or relevant discipline
• 3-5 years of experience in international programming or relevant field in higher education.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• None

Knowledge, Skills & Abilities:

• Knowledge of interpersonal communication techniques.
• Knowledge of multicultural issues or international programs.
• Knowledge of university programs.
• Skill in effective communication and client service.
• Strong organizational skills.
• Skills in some or all components of Microsoft Office.
• Ability to balance multiple projects simultaneously.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Ability to manage the physical requirements associated with domestic and international travel which may include lifting heavy luggage, climbing multiple flights of steps, walking long distances, and lengthy flights.
• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Irregular and long work hours may be expected when navigating incident response or during business-related travel.
• Ability to readily meet domestic and international travel requirements. This may include compliance with local or third-party health and safety protocols and/or meeting entry and exit requirements to international locations, among other requirements.
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position, but includes some travel.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.

TCU Annual Security Report & Fire Safety Report Notice of Availability

Texas Christian University is committed to assisting all members of the campus community in providing for their own safety and security. TCU's Annual Security Report and Fire Safety Report is published in compliance with the Jeanne Clery Disclosure of Campus Security Policy & Campus Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act. This report includes statistics for the previous three calendar years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within, or immediately adjacent to and accessible from the campus. The statements of policy contained within this report address institutional policies, procedures, and programs concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, emergency notifications and timely warning of crimes, sexual and interpersonal violence, and personal safety at TCU. Additionally, this report outlines fire safety systems, policies and procedures for on-campus housing facilities, as well as residence hall fire statistics.

The Annual Security Report and Fire Safety Report can be found on the TCU Police Department website at https://police.tcu.edu/annual-security-report, or a paper copy of the report may be obtained by contacting the TCU Police Department at 817-257-7930, or via email at police@tcu.edu.