Description

Posting Details

Posting Summary

Job Title Transfer Advisor
Division Division of Enrollment Management & Student Success
Department Office of Transfer Student Programming
Work Status Full Time
Position Category Staff
FLSA Exempt
Pay Range Exempt
Salary Range $60,000 / year
Fund Source Federal/Grant
Job Summary
The Transfer Advisor serves as a key advocate and strategic partner for transfer students, supporting their successful transition and integration to Morgan State University. This role provides comprehensive advising services to prospective and enrolled transfer students through a developmental and proactive advising approach grounded in the Connected Advising framework. The Transfer Advisor builds meaningful, mutually growth-fostering relationships with students while providing guidance on academic requirements, career planning, transfer articulation, and institutional policies and procedures.

The Transfer Advisor maintains systematic contact with advisees through technology platforms, coordinates with internal and external partners, and actively participates in recruitment and retention initiatives. This position requires expertise in transfer student success, relationship-building competencies, and the ability to navigate complex transfer credit evaluations and articulation agreements.

Job Duties
Student Advising and Support (40%)

• Provide individual academic advising to transfer students using developmental and proactive advising approaches that foster mutually growth-fostering relationships
• Meet with prospective transfer students to discuss course selection at their home institution and provide pre-matriculation advising both on-campus, at area community colleges, and virtually
• Facilitate smooth enrollment transitions by providing initial advisement, course registration assistance, and general orientation information to incoming transfer students
• Assist students in understanding degree requirements, academic policies, transfer credit evaluation, and progress toward degree completion
• Support students with academic planning, course selection, and career exploration aligned with their educational goals and identified strengths
• Utilize advising technologies (DegreeWorks, Schedule Planner, EAB Navigate 360, TES) to monitor academic progress, prepare reports, and document all advising interactions
• Maintain systematic and frequent contact with advisees through multiple communication channels and early alert systems
• Refer students to specialized campus resources for comprehensive counseling, financial aid, disability services, tutoring, career development, and wellness support to minimize transfer shock
• Implement appreciative advising techniques to help students identify strengths, set goals, and develop action plans for academic success

Partnership Development and Collaboration (25%)

• Serve as an information resource and strategic liaison to the Community College Partnership Manager regarding current and prospective MOU and articulation agreement partners
• Maintain knowledge of transfer articulation agreements, state transfer policies, Maryland ARTSYS system, and institutional transfer requirements
• Build and sustain intentional relationships with advisors, faculty, and staff at community college partner institutions
• Collaborate with university schools, colleges, and division stakeholders to develop communication strategies and enhance visibility of transfer student services
• Coordinate with the Office of Admissions, Office of the Registrar, School/College Transfer Coordinators, and department chairs regarding transfer student cohorts and credit evaluations
• Foster partnerships with faculty advisors to ensure seamless advising transitions when transfer students meet departmental advising criteria

Student Engagement and Leadership (20%)

• Serve as advisor for the Morgan Transfer Alliance student organization and co-advisor for Tau Sigma National Transfer Honor Society
• Plan, facilitate, or support transfer-specific programming, workshops, and events that promote academic success, campus integration, and community building
• Participate actively in campus recruitment events, including open houses, transfer visit days, college fairs, and orientation programs
• Provide regular updates to the Senior Program Coordinator and Program Coordinator on student status, advising outcomes, and programmatic needs
• Support Alternative Admission Program students by serving as a resource to the Program Coordinator and ensuring appropriate support services

Assessment, Reporting, and Professional Development (15%)

• Prepare enrollment, retention, persistence, and assessment reports using institutional data systems and advising platforms
• Maintain accurate and confidential documentation of all advising sessions, student interactions, and outcomes in EAB Navigate 360
• Contribute to program assessment and accreditation efforts as needed
• Engage in continuous professional development through self-directed reading, professional organization involvement (NACADA), conferences, workshops, and training sessions
• Participate in departmental meetings, university committees, and collaborative initiatives that advance transfer student success
• Stay current on best practices in transfer advising, equity-minded advising, or student development theory

Requested Minimum Qualifications
Education:

• Bachelor's degree in education, counseling, student affairs, or related field required

Experience:

• Minimum of two (2) years of professional experience in higher education, including experience in college/university admissions, academic advising, student services, or related academic areas
• Demonstrated understanding of the unique challenges and experiences faced by transfer and first-year students with college credits
• Experience with federal, state, and higher education policies and procedures

Other Preferences for Consideration
Preferred Qualifications

• Master's degree in higher education, student affairs, counseling, education, or related field
• Professional training or certification in academic advising (e.g., NACADA certificate programs)
• Experience working specifically with transfer student populations and familiarity with transfer transition challenges
• Knowledge of curricula and accreditation standards for international and U.S. institutions
• Experience with peer advising, mentoring programs, or student organization advising
• Understanding of institutional data, assessment methodologies, and data-driven decision-making related to strategic enrollment and retention goals
• Familiarity with Connected Advising, Appreciative Advising, Strengths-Based Advising, or other contemporary advising frameworks
• Bilingual or multilingual communication skills

Knowledge, Skills & Abilities
Skills and Competencies

• Strong relationship-building skills with demonstrated ability to establish rapport, trust, and mutually respectful connections with diverse student populations
• Excellent verbal and written communication skills with the ability to adapt communication style to meet diverse student needs (active listening, adaptive communication)
• Strong organizational and time management skills with the ability to manage multiple priorities and meet time-sensitive deadlines
• Demonstrated cultural competency and commitment to equity-minded advising practices
• Proficiency with technology platforms, including student information systems, advising software, and communication tools
• Strategic thinking with the ability to identify problems, analyze alternatives, and implement effective solutions
• Ability to work collaboratively in a team environment and independently with minimal supervision
• Commitment to maintaining confidentiality and adhering to FERPA regulations

Technical Proficiencies

• Experience with higher education enterprise student applications and student information systems, such as Ellucian Banner SIS or comparable platforms
• Familiarity with transfer evaluation systems (e.g., CollegeSource TES, Maryland ARTSYS)
• Proficiency with advising technologies (e.g., EAB Navigate, DegreeWorks)
• Competency with cloud-based document management systems (e.g., Google Suite, Microsoft Office 365)
• Experience with CRM systems, email management platforms, and project management tools (e.g., Hiver, Smartsheet)

Other Requirements

• Valid driver's license and reliable transportation for travel.
• Ability and willingness to travel locally and attend conferences, including occasional evening and weekend commitments
• Ability to engage with students, faculty, and staff via telephone, in-person, video conferencing, and electronic media

Key Performance Indicators

Success in this role will be measured by:

• Transfer student retention and persistence rates from first to second year
• Student satisfaction scores on advising evaluations and engagement surveys
• Timely and accurate documentation of advising interactions in EAB Navigate 360
• Participation and attendance at transfer-specific events and programming
• Development and maintenance of partnership relationships with community college advisors and faculty
• Progress toward degree completion for assigned advisee caseload
• Professional development activity completion and application to practice
• Contribution to departmental goals and institutional transfer student enrollment targets

Posting Detail Information

Posting Number ST01571
Number of Vacancies 1
Job Open Date 04/17/2026
Application Review Date
Job Close Date 05/08/2026
Special Instructions to Applicant
Please enter two professional references on the References page of the application.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. * Do you have a Bachelor's degree in education, counseling, student affairs, or a related field?
   • Yes
   • No
3. * Do you have at least two (2) years of professional experience in higher education?
   • Yes
   • No
4. * Do you have experience in college or university admissions, academic advising, student services, or a related academic area?
   • Yes
   • No
5. * Do you have a demonstrated understanding of the unique challenges and experiences faced by transfer and first-year students with college credits?
   • Yes
   • No
6. * Do you have experience working with federal, state, and higher education policies and procedures?
   • Yes
   • No
7. * Are you available to work in the evening (6 pm to 10 pm)?
   • Yes
   • No
8. * How did you hear about this employment opportunity?
   • Diversity In Higher Education
   • Inside Higher Ed
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • MSU Careers Website
   • Higher Education Recruitment Consortium (HERC)
   • Insight to Diversity
9. * Are you a current, past, or retired Morgan State University employee?Are you a current, past, or retired State employee?If YES to current, past, or retired STATE employee, please state the agency.If not applicable, put N/A.
   (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Reference Letter